Try it right now: “[your brand] reviews”. “[your brand] discount code”. “[your brand] cheap”. Look at who answers: review sites, coupon aggregators, resellers — rarely you.
Those queries are your branded SERP: the Google storefront of your name. And it's the hottest traffic there is — people who already know you and are about to buy.
Counterintuitive, but true: these searches are proof your brand is working.
Nobody types “[unknown brand] promo code”. These searches only exist because your brand awareness has created purchase intent — the customer has already chosen you; she's just after one last validation or a discount before paying.
Leaving those queries to coupon sites means handing the very last step of your conversion funnel to third parties. The coupon site built nothing: it collects an affiliate commission on a sale you had already won — and in the worst case, it redirects to a reseller. You pay for the awareness; it monetises the close.
Grab a sheet of paper, open a private browsing window, and search:
For each line, note: mine / a neutral third party / a third party costing me money. There's your map.
Not all branded SERP leaks are equal. The typical reclaim order:
How to reclaim each one — which page to create, what content, which signals — depends on your exact situation: that's the level of detail the Diagnostic produces, query by query. What's certain: each of these three queries has an answer, and the brand always starts as the favourite on its own name when it shows up to play.
Your branded SERP is only one of the four traffic leaks of an established brand — the other three are here. For the overall order of magnitude: the lost organic revenue calculator, free, 60 seconds.
For the full inventory done by a senior eye — your real branded SERP, the queries actually being captured, your prioritised reclaim plan: the AfriRank Diagnostic, €290 (~$310), credited toward your first month if you continue.
Unless the content is illegal (defamation, provably fake), rarely — and the process is long. The effective strategy is the opposite: occupy the ground with your own answers, more complete and better positioned, so the troublesome page slides down mechanically.
Not if it's honest: real customer reviews (with proof of how they were collected), including the critical ones and your replies. A transparent reviews page on your own site is perfectly legitimate — it's the standard for brands that control their reputation. What's suspicious is a page of fake praise.
If they use your brand to mislead (fake codes, false affiliation claims), there are levers — talk to your lawyer. But the fastest lever is still SEO: create your own offers page and rank it on “[brand] discount code”. You recover the click AND the image: no more customers frustrated by dead promo codes found elsewhere.
Your real branded SERP, the queries actually being captured, your prioritised reclaim plan — done by a senior eye. €290 (~$310), credited toward your first month if you continue.